The Reporting and Metrics Manager for IT Asset and Lifecycle Management is responsible for designing, delivering, and optimizing reporting frameworks that provide actionable insights across IT Asset Management (ITAM) and IT Lifecycle Management (ITLM). This role ensures accurate data collection, analysis, and reporting to monitor asset performance, lifecycle trends, compliance, technology obsolescence risk and cost optimization.
Requirements
- Bachelor’s degree in Information Technology, Data Analytics, or a related field.
- 5+ years of experience in IT Asset Management, IT Lifecycle Management, or reporting and analytics roles, with a focus on metrics and data visualization.
- Certifications (Preferred): Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management Professional (CHAMP).
- ITIL (Information Technology Infrastructure Library) Foundation Certification.
- Data analytics certifications (e.g., Tableau, Power BI, SQL).
- Proficiency in ITAM / ITLM tools (e.g., ServiceNow ITAM, Flexera, Snow Software).
- Advanced knowledge of reporting and visualization tools (e.g., Tableau, Power BI, Excel).
- Strong skills in SQL and database management for querying and analysis.
- Experience with predictive analytics and lifecycle modelling is a plus.
Benefits
- generous medical care
- insurance
- savings plans
- flexible Work Programs
- wealth of development programs and educational support