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Sage Solutions Group
Sage Solutions Group
Join Sage Solutions Group in Oak Park, MI, as a Printer Repair Technician. Utilize ServiceNow for IT ticketing, ensuring exceptional customer service. Benefits include competitive salary and a positive workplace culture.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 7, 2025
The ideal candidate will excel at customer service, attention to detail, and upholding the company's core values as part of our team. We pride ourselves on delivering an extraordinary customer experience every day with passion, energy, and commitment.
Requirements
- Experience in printer repair
- Ability to lift up to 60 lbs
- Safety compliance
- Operation of a lift gate
- Ability to load delivery vans
- Service mind set oriented
- Preferred: HP, Xerox, and Canon manufacturer certifications
- Knowledge and experience with IT ticketing systems
- Preferred: ServiceNow and EA
- Experience with 3rd party print-based solutions
- High attention to detail and follow through
- Excellent communication skills – both written and verbal
- Professional attitude with a desire to learn and grow
- Proficient with Microsoft O365 suite
- Strong interpersonal and analytical skills
- Alignment with imageOne core values
Benefits
- Exceptional workplace culture
- Competitive salary
- Open book management
- Profit bonus program
- We Care Friday
Requirements Summary
Printer repair experience, strong communication skills, and alignment with imageOne core values
