ServiceNow

Sales Director - Customer Workflows (Retail)

Join ServiceNow as a Sales Director - Customer Workflows (Retail) in San Francisco. Lead sales strategy, leverage AI, and drive retail success. $170k-$250k base.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 16, 2025

The Sales Director - Customer Workflows (Retail) will build a team of direct Sales Executives, drive sales strategy, and manage and report accurate forecast and pipeline to the business. The role requires experience selling into or managing a team selling into the Retail vertical and experience in leveraging or critically thinking about how to integrate AI into work processes.

Requirements

  • Experience selling into or managing a team selling into the Retail vertical
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Extensive track record of new business sales success
  • Strong strategic thinking and analytical and financial planning skills
  • Ability to understand the 'bigger picture' and business drivers around IT
  • Strong business and financial acumen
  • Proven partner relationships and networks

Benefits

  • Base pay of $170k-$250k
  • Equity (when applicable)
  • Variable/incentive compensation
  • Benefits
  • Health plans including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

Experience in Retail vertical, AI integration, and new business sales success