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Accellor
Salesforce Technical Support Manager
Join Accellor as a Salesforce Technical Support Manager in Santa Clara, CA. Leverage your 10+ years of Salesforce expertise and ServiceNow skills to lead a support team, resolve issues, and drive improvements. Certification required.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 19, 2025
Accellor is a digital transformation partner that delivers superior customer engagement through best-of-breed Cloud technology. They foster a collaborative, learning-focused environment and prioritize employee growth. This role involves managing a support team, resolving issues across both Salesforce and ServiceNow, and driving continuous improvement.
Requirements
- 10+ years of experience in Salesforce.
- Strong blend of technical Salesforce expertise, excellent customer service skills, and a solid understanding of IT service management principles.
- Minimum of 6 years of professional experience in web development.
- Experience in support role in Salesforce.
- Certification is mandatory.
- Good communication and interpersonal skills.
Requirements Summary
10+ years Salesforce experience; strong technical & customer service skills; web development experience. Certification required
