SCITLS Help Desk Technician IV

GDIT is seeking a Help Desk Technician IV to provide technical support and resolve application issues for U.S. and its allies. The ideal candidate will have 7+ years of related experience, intermediate level of technical experience, and experience with enterprise ticketing systems. This is a 100% on-site position at Offutt AFB.

Requirements

• 7 or more years of related experience
• Intermediate level of technical experience
• Experience with enterprise ticketing systems (e.g. ServiceNow, Remedy)
• Active Secret government clearance
• Ability & willingness to work and adhere to any full-time shift in 24 x 7 help desk environment
• Ability to obtain ITIL 4 Foundation certification within the first 9 months

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays