Scrum Master (ServiceNow)

The ServiceNow Scrum Master is a dynamic, organized, and proactive leader within the Agile delivery team. This role is essential to ensuring the smooth and efficient execution of ServiceNow development sprints, while fostering a culture of collaboration, resilience, and continuous improvement.

Requirements

• Bachelor’s degree in computer science and/or Information Technology or related fields preferred
• Scrum Master certification (CSM, PSM I, or equivalent).
• Proven experience as a Scrum Master in a ServiceNow or similar technical environment.
• Familiarity with Agile methodologies, especially Scrum.
• Strong understanding of the ServiceNow platform (CSM, SC, ITSM, ITOM, or other modules preferred).
• Excellent interpersonal, facilitation, and organizational skills.
• Proficient in Jira Agile tools (Reporting, KPI)
• Excellent communication and collaboration skills.
• Attention to detail and ability to understand workflow.
• Understanding of network, cloud-based technology and database experience is a plus.
• Preference to candidates with experience in the eDiscovery industry.

Benefits

• Competitive salary
• Opportunities for growth and professional development
• Flexible work arrangements
• Hybrid work with 15 days of in-office work required
• Consilio’s True North Values: Excellence, Passion, Collaboration, Agility, People, and Vision