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NTT Ltd.
Security Managed Services Engineer
Security Managed Services Engineer at NTT Ltd., Galicia. Manage security infrastructure using ServiceNow ticketing tools, handle client requests, and automate tasks. Requires IT degree, managed services experience, and strong communication skills. Hybrid work.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 24, 2025
Join NTT DATA as a Security Managed Services Engineer and make an impact. Ensure client security infrastructures and systems remain operational, handle client requests, and collaborate with teams to optimize efforts and automate routine tasks.
Requirements
- Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow.
- Proficiency in active listening, with techniques like paraphrasing and probing for further information.
- Excellent planning skills, able to anticipate and adjust to changing circumstances.
- Strong ability to communicate and engage across different cultures and social groups.
- Adaptability to changing conditions and flexibility in approach.
- Client-focused mindset, always putting their needs and positive experience first.
- A positive outlook and the ability to work well under pressure.
- Willingness to put in longer hours when necessary.
- Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience.
Benefits
- Hybrid Working
Requirements Summary
Bachelor's degree in IT/Computing or equivalent, 5+ years of experience in managed services, strong communication skills, and adaptability to changing conditions
