Join NTT DATA as a Security Managed Services Engineer (L2) to ensure clients' security infrastructures and systems remain operational. Monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently.
Requirements
- Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow.
- Proficiency in active listening, with techniques like paraphrasing and probing for further information.
- Excellent planning skills, able to anticipate and adjust to changing circumstances.
Benefits
- Making a difference to clients and society
- Global diversity and inclusion
- Workplace that allows growth, belonging, and thriving
- Equal Opportunity Employer with a global culture that embraces diversity