KPMG Global Services

Senior

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 23, 2025

This Senior ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to meet IT department and client needs. They should be able to work in a dynamic environment, manage timelines, and collaborate within a team. Experience with ITSM, GRC, SECOPS, etc., is essential.

Requirements

  • Prior working experience in ServiceNow
  • Experience developing ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform
  • Strong hands-on ServiceNow implementation or development experience with 3 full cycle implementations
  • Knowledge of Web Technologies (XML, HTML, JAVA Script, etc.)
  • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.)
  • Knowledge in ITSM/GRC/SECOPS/HRSD/CSM/ITBM process
  • Strong Interpersonal and Independent work skills

Requirements Summary

3+ full ServiceNow implementation cycles required, strong web tech skills, and expert knowledge of ITSM processes. Interpersonal skills are essential