KPMG Global Services

Senior

Join KPMG Global Services in Bangalore as a Senior ServiceNow Consultant. Leverage your 3+ years of ServiceNow expertise in ITSM, GRC, SECOPS, HRSD, and CSM to develop solutions and support implementations. Strong communication and analytical skills required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 23, 2025

The Senior ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to meet the needs of IT and beyond. This role involves developing ITSM modules (GRC, SECOPS, HRSD, CSM), providing implementation support, creating design documentation, and working with a global ServiceNow team. Strong communication, analytical, and presentation skills are required.

Requirements

  • Prior working experience in ServiceNow tool
  • Ability to perform in a dynamically changing environment
  • Excellent communication, collaboration, and analytical skills
  • Knowledge of Web Technologies (XML, HTML, JAVA Script, etc.)
  • Strong hands-on ServiceNow implementation or development experience
  • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.)
  • ServiceNow upgrade hands-on
  • Knowledge in ITSM/GRC/SECOPS/HRSD/CSM/ITBM process

Requirements Summary

3+ years experience in ServiceNow, Web Technologies, ServiceNow implementation & upgrades, and ITSM process knowledge. Excellent communication and analytical skills required