KPMG Global Services

Senior

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 23, 2025

The ServiceNow Consultant will develop technical solutions on the ServiceNow platform to meet IT department and business needs. This role involves integration with various solutions, developing ITSM modules, and strong hands-on implementation/development experience with minimal 3 full-cycle implementations.

Requirements

  • Prior working experience in ServiceNow
  • Ability to work under pressure and handle crunched timelines
  • Excellent verbal/written communication, collaboration, analytical, and presentation skills
  • Strong knowledge of Web Technologies (XML, HTML, Java Script)
  • Knowledge in ITSM/GRC/SECOPS/HRSD/CSM/ITBM process
  • Strong ServiceNow implementation or development experience with minimum 3 full-cycle implementations

Requirements Summary

3+ ServiceNow full-cycle implementations, web tech & ITSM knowledge. Excellent communication & analytical skills