KPMG Global Services

Senior

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 1, 2025

This Senior ServiceNow consultant role involves developing technical solutions on the ServiceNow platform to meet business needs. They will be responsible for development of ITSM modules (GRC, SECOPS, HRSD, CSM, ITBM), create technical design documentation, and support other developers. The candidate needs excellent communication skills, strong hands-on ServiceNow implementation experience, and a thorough understanding of ITSM processes.

Requirements

  • Ability to perform in a dynamically changing environment
  • Prior working experience in ServiceNow
  • Experience with ServiceNow tool integration (REST, Webservice, JSON)
  • Excellent communication and collaboration skills
  • Strong analytical and presentation skills
  • Minimum 3 full cycle ServiceNow implementation experience
  • Creation of technical design documents and writing Unit test cases
  • Knowledge in Web Technologies (XML, HTML, JAVA Script)

Requirements Summary

3+ ServiceNow implementation experience, strong communication skills, and knowledge of ITSM process are essential