KPMG Global Services

Senior

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 30, 2025

The Senior ServiceNow GDN Consultant will be responsible for developing technical solutions on the ServiceNow platform, supporting the IT department, and integrating existing systems. The role requires strong communication, analytical, and presentation skills, alongside hands-on ServiceNow implementation experience and a good understanding of ITSM/GRC/HRSD/CSM/ITBM processes.

Requirements

  • Prior working experience in ServiceNow
  • ServiceNow Integration with various solutions (SaaS, External Apps)
  • Strong communication and collaboration skills
  • Ability to work under pressure and manage timelines
  • Experience with Web Technologies (XML, HTML, JavaScript)
  • Knowledge of ServiceNow upgrades

Requirements Summary

3+ years ServiceNow experience. Strong communication & collaboration skills. Knowledge of ITSM/GRC/SECOPS processes