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KPMG Global Services
Senior
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 8, 2025
This Senior ServiceNow Consultant role involves developing technical solutions on the ServiceNow platform to satisfy business needs and IT department requirements. The position requires strong communication, analytical, and presentation skills, alongside hands-on ServiceNow implementation and development experience. Experience with ITSM modules like GRC, SECOPS, and CSM is essential.
Requirements
- Prior working experience in ServiceNow tool
- Ability to perform in a dynamically changing environment
- Excellent verbal/written communication, collaboration, analytical and presentation skills
- Strong ServiceNow implementation or development experience
- Knowledge of Web Technologies (XML, HTML, Java Script, etc.)
- Knowledge of ITSM/GRC/SECOPS/HRSD/CSM/ITBM process
- Strong hands-on ServiceNow implementation or development experience
- Creation of technical design document
- Writing Unit test cases
Requirements Summary
3+ full-cycle ServiceNow implementation experience. Strong communication & analytical skills. ServiceNow upgrade experience is needed
