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KPMG Global Services
Senior
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 23, 2025
The Senior ServiceNow GDN Consultant will develop technical solutions on the ServiceNow platform to meet IT department and broader business needs. This involves ITSM module development, technical design, implementation support, and knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM processes. Strong communication, analytical, and presentation skills are also required.
Requirements
- Prior working experience in ServiceNow tool
- Ability to work under pressure and handle crunched timelines
- Excellent verbal/written communication, collaboration, analytical and presentation skills
- Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module
- Creation of technical design documents and writing unit test cases
- Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.)
Requirements Summary
3+ ServiceNow implementation/dev experience, strong communication/analytical skills. Must have Web Technologies Knowledge (XML, HTML, JAVA Script, etc.)
