Senior Application Support

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. We are looking for a proactive and detail-oriented Associate System Application Analyst to join our IT Operations team.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent work experience.
• Minimum of 1–3 years of experience in IT operations, system/application support, or a related technical role.
• ITIL Foundation Certification or working knowledge of ITIL-based service management practices.
• Familiarity with Open Systems environments (Unix, Linux, Windows).
• Experience with monitoring and incident management tools (e.g., Splunk, Grafana, ServiceNow, or similar).
• Strong analytical and troubleshooting skills with the ability to assess and resolve incidents independently.
• Excellent verbal and written communication skills in English, with the ability to communicate effectively across technical and non-technical audiences.
• Demonstrated ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Strong organizational skills with the ability to multitask, prioritize, and manage time effectively.

Benefits

• benefits are not specified