Senior Application Support Engineer

As a Senior Application Support Engineer, you will be responsible for managing and maintaining critical in-house and deployed systems and applications, ensuring maximum availability, reliability, and performance. You will work closely with cross-functional teams to deploy applications, troubleshoot complex issues, and support both cloud and on-prem infrastructure in a fast-paced, 24x7 production environment.

Requirements

• Manage day-to-day administration and health of applications and infrastructure
• Perform installation, configuration, upgrades, and troubleshooting of applications across cloud and on-prem platforms
• Ensure secure, high-performance deployments using automation tools and CI/CD pipelines
• Support containerized applications on Docker/Kubernetes (AKS preferred)
• Collaborate with project managers, developers, QA, and infrastructure teams to support deployments and changes
• Manage and maintain backend OS environments (Windows, Linux, UNIX)
• Handle system backup, restore, and failover for application environments
• Document configurations, deployment processes, and technical procedures
• Participate in 24x7 on-call support rotation
• Provide technical mentorship to junior team members
• Conduct performance tuning and assist with network and database configurations

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and professional development