Moneybase plc

Senior Application Support Engineer

Join Moneybase plc in Birkirkara as a Senior Application Support Engineer. Leverage ServiceNow skills for Level 2 support, troubleshooting, and IT efficiency. Benefits include health insurance and career growth.

Direct Hire

Senior

ServiceNow Role Type:

Support Specialist

ServiceNow Modules:

Strategic Portfolio Management

ServiceNow Certifications (nice to have):

Job description

Posted on:

August 28, 2025

Calamatta Cuschieri Moneybase plc is a leading Neobank focused on financial services, seeking a Senior Application Support Engineer. The role involves providing Level 2 technical support, troubleshooting escalated issues, and collaborating with teams to improve IT efficiency. Key responsibilities include data system troubleshooting, compliance monitoring, and end-user training.

Requirements

Educated to degree level or equivalent
3+ years of experience with MS SQL Server and .NET technologies
3+ years of experience with NoSQL and relational database management systems
Strong knowledge of investment management software, trading platforms, and compliance systems
Experience troubleshooting financial data feeds, transaction processing systems, and market connectivity issues
Familiarity with portfolio management tools, algorithmic trading systems, and risk analysis software
Knowledge of ITIL frameworks and ticketing systems like ServiceNow, Jira, or Zendesk
Strong problem-solving skills and ability to work independently

Benefits

Health Insurance
Fitness allowances
Study Leave
Career growth opportunities
Variable bonus linked to KPI

Requirements Summary

Bachelor's degree, 3+ years of experience with SQL Server/MS .NET, NoSQL/Relational databases, and strong financial systems troubleshooting skills. ITIL knowledge is also desired