Senior Assistant Vice President-Business Management -Professional Services

The Senior Assistant Vice President-Business Management - Professional Services will lead, optimize, and transform large-scale travel contact centre operations. This role requires strong leadership and people management skills, excellent communication and stakeholder management, and a customer-centric mindset.

Requirements

• Lead, optimize, and transform large-scale travel contact centre operations
• Manage end-to-end corporate travel contact centre operations across multiple geographies
• Ensure operational excellence, service quality, and compliance
• Drive automation, travel technology integration, and continuous improvement
• Manage large-scale operations of 300+ team members
• Lead a large and diverse team of travel specialists, supervisors, managers, and support functions
• Foster a culture of performance, accountability, collaboration, and service excellence

Benefits

• Competitive salary
• Opportunities for career growth and development
• Chance to work with a global team and clients
• Access to cutting-edge technology and tools