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Amgen
Senior Associate Corporate Card Administration
Join Amgen in Hyderabad as a Senior Associate in Corporate Card Administration. Leverage ServiceNow for customer support, card processing, and issue resolution. 3+ years in finance required. Competitive benefits included.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
May 7, 2025
Join Amgen's mission to serve patients living with serious illnesses and help make a lasting impact on their lives. As a Senior Associate Corporate Card Administration, you will provide operational support and customer service for Amgen's global corporate card program.
Requirements
- Process corporate card applications and card account updates, suspensions and closures.
- Respond to customer queries via ServiceNow related to their card account and card transactions.
- Liaise with the card provider to resolve issues.
- Assist with resolution of merchant disputes and credit balance refunds.
- Monitor card accounts for delinquencies and support communications to users.
- Participate in quarterly accounting accruals and data reconciliations.
Benefits
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
- Collaborative culture and opportunities for professional and personal growth and well-being.
Requirements Summary
3+ years of financial operations experience, knowledge of corporate card programs, strong customer service orientation, attention to detail, and ability to identify process improvements
