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Amgen
Senior Associate Corporate Card Support
Senior Associate Corporate Card Support at Amgen (Hyderabad). Process applications, manage ServiceNow queries, resolve disputes. 3+ yrs financial ops, corporate card knowledge preferred.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
May 12, 2025
Join Amgen's mission of serving patients by providing operational support and customer service for Amgen's global corporate card program. As a Senior Associate Corporate Card Support, you will process corporate card applications, respond to customer queries, and assist with resolving merchant disputes and credit balance refunds.
Requirements
- Process corporate card applications and card account updates, suspensions and closures.
- Respond to customer queries via ServiceNow related to their card account and card transactions.
- Liaise with the card provider to resolve issues.
- Assist with resolution of merchant disputes and credit balance refunds.
- Monitor card accounts for delinquencies and support communications to users.
- Participate in quarterly accounting accruals and data reconciliations.
Requirements Summary
3+ years of financial operations experience, knowledge of corporate card programs preferred
