.svg)
Amgen
Senior Associate Corporate Services Customer Support
Senior Associate Corporate Services Customer Support at Amgen, Hyderabad. Provide critical support for Travel, Expense, and corporate services using ServiceNow. Requires 3+ years customer-facing experience, ServiceNow expertise, and SAP Concur knowledge.
Direct Hire
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 12, 2025
Join Amgen's Mission of Serving Patients as a Senior Associate Corporate Services Customer Support. You will provide critical support to Amgen staff with issues related to Travel, Expense and other corporate services. Collaborate with internal teams to resolve complex cases and improve knowledge articles. Develop your career with Amgen's collaborative and innovative culture.
Requirements
- Bachelor's degree with 3+ years in a customer-facing role
- Experience supporting corporate services (including Travel, Expense, Meetings Management, etc.) preferred
- Functional Skills: Customer service oriented and ability to demonstrate empathy. Experience working with ServiceNow and SAP Concur. Ability to respond quickly and thoughtfully to questions and concerns.
Benefits
- Competitive and comprehensive Total Rewards Plans
- Collaborative culture
- Professional and personal growth and well-being support
Requirements Summary
3+ years in a customer-facing role, experience supporting corporate services, functional skills in customer service, ServiceNow, and SAP Concur
