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Amgen
Senior Associate HR Knowledge Management
Senior Associate HR Knowledge Management at Amgen, Hyderabad. Manage HR knowledge ecosystem using ServiceNow. 5-9 yrs HR/KM experience required. ServiceNow expertise essential.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 30, 2025
The Senior Associate – HR Knowledge Management role involves managing and enhancing the HR knowledge ecosystem to support efficient, accurate, and user-friendly access to HR information.
Requirements
- 5–9 years of experience in HR, knowledge management, HR service delivery, or digital HR roles.
- Proven experience with knowledge management systems and content management tools (e.g., ServiceNow, SharePoint)
- Strong understanding of HR processes, policies, and shared services environments.
- Excellent collaboration, communication and technical writing skills.
- Analytical and proactive mindset with experience interpreting content usage metrics and drawing insights.
Requirements Summary
5-9 years of experience in HR, knowledge management, HR service delivery, or digital HR roles. Proven experience with knowledge management systems and content management tools. Strong understanding of HR processes and policies
