The Senior Associate – HR Knowledge Management is responsible for managing and enhancing the HR knowledge ecosystem to support efficient, accurate, and user-friendly access to HR information.
Requirements
- 5–9 years of experience in HR, knowledge management, HR service delivery, or digital HR roles.
- Proven experience with knowledge management systems and content management tools (e.g., ServiceNow, SharePoint)
- Strong understanding of HR processes, policies, and shared services environments.
- Excellent collaboration, communication and technical writing skills.
- Analytical and proactive mindset with experience interpreting content usage metrics and drawing insights.
- Ability to manage multiple stakeholders and projects in a fast-paced environment.
Benefits
- Job security and stability
- Opportunities for career growth and development
- Competitive salary and benefits package