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BNY
Senior Associate, Infrastructure Operations Analyst (Batch Requests/BMC Control-M, Broadcom ESP)
Senior Associate, Infrastructure Operations Analyst at BNY (Pittsburgh, PA). Manage batch requests, scheduling, incident resolution using BMC Control-M, Broadcom ESP, ServiceNow, z/OS, and mainframe utilities. Bachelor's + 2-3 yrs experience required.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 4, 2025
We're seeking a future team member for the role of Senior Associate, Infrastructure Operations Analyst (Batch Requests/BMC Control-M, Broadcom ESP) to join our Production Control team. This role is responsible for batch request handling, clear and precise documentation, abend resolution, batch scheduling, incident escalation, incident recovery/remediation, release management/code deployment, application support, and metric reporting.
Requirements
- Bachelor's degree in computer science or a related discipline, or at least 5 years of equivalent work experience
- 2-3 years of related infrastructure experience
- Experience with BMC Control-M, Broadcom ESP (Automated Workload Schedulers)
- Knowledge of z/OS
- Proficiency with TSO/ISPF
- Knowledge of JCL and mainframe utilities
- Unix/Windows OS knowledge
- Experience with ServiceNow
- Proficiency in Microsoft Office
Benefits
- Generous paid leaves, including paid volunteer time
- Flexible global resources and tools
- Health and wellbeing programs
- Pay-for-performance philosophy
Requirements Summary
Bachelor's degree in computer science or related discipline, 2-3 years of infrastructure experience, and proficiency in BMC Control-M, Broadcom ESP, and mainframe utilities
