Miratech

Senior AWS/Amazon Connect Developer

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 22, 2025

Miratech is seeking a highly skilled Senior Developer to lead the development of digital contact center solutions using AWS and Amazon Connect. The role involves designing, implementing, and integrating various customer engagement channels, including chat, email, SMS, and WhatsApp. Strong expertise in cloud-based contact center platforms, GenAI integrations, and security is required.

Requirements

  • 5+ years of experience in contact center platforms
  • 3+ years of experience in Amazon Connect
  • Strong proficiency in AWS services (Lambda, API Gateway, DynamoDB, S3, etc.)
  • Experience with JWT, secure API invocation
  • Proven ability to develop custom widgets using AWS SDKs and APIs
  • Familiarity with GenAI tools and frameworks

Benefits

  • Competitive Pay
  • Health Insurance
  • Language Courses
  • Relocation Program
  • Growth Mindset
  • Remote Work Culture
  • Professional Development Opportunities
  • International Collaboration
  • Social Sustainability Values

Requirements Summary

5+ years contact center experience. 3+ years AWS/Amazon Connect. Proficiency in AWS services like Lambda & API Gateway & strong GenAI skills