KPMG Global Services

Senior

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 23, 2025

The ServiceNow GDN Consultant will develop technical solutions on the ServiceNow platform to satisfy the IT department and client needs. They will work on ITSM modules, including GRC, SECOPS, HRSD, CSM, and ITBM. This role requires hands-on implementation experience and strong collaboration skills.

Requirements

  • Ability to perform in a dynamically changing environment
  • Prior working experience in ServiceNow tool
  • Excellent verbal/written communication, collaboration, analytical and presentation skills
  • Knowledge of Web Technologies (XML, HTML, JAVA Script, etc.)
  • Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module
  • Creation of technical design document and writing Unit test cases
  • Knowledge in ITSM/GRC/SECOPS/HRSD/CSM/ITBM process

Requirements Summary

3+ ServiceNow implementation experience. ServiceNow GDN Consultant will develop and implement solutions on the ServiceNow platform, integrating with various systems. Strong communication, analytical & technical skills needed