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Circle K
Senior Benefits Specialist – GCN HR Services
Senior Benefits Specialist at Circle K (Tempe, AZ). ServiceNow Tier 3 escalations, benefits policy expertise, Workday management. 3-5+ yrs benefits admin. PTO, 401k, 4-day week, tuition reimbursement.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
The Senior Benefits Specialist is a key member of the Global Capabilities Network (GCN) HR Services team, serving as a subject matter expert on U.S. benefits programs to interpret policies, resolve issues, and support process improvements.
Requirements
- Handle Tier 3 escalations in Service Now, analyze issues, and resolve them quickly.
- Ensure adherence to benefit policies, regulatory standards, and service-level agreements.
- Routinely analyze ways of working to identify and recommend process improvements.
- Collaborate cross-functionally with internal stakeholders and vendors.
- Manage Workday benefits system updates, including validating requirements, testing, and resolving issues.
- Create and deliver benefits presentations to newly hired employees.
- Maintain confidentiality and adhere to all relevant laws and organizational standards.
- Conduct system audits and detailed reconciliations, including identifying systemic issues and implementing corrective action.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
3-5+ years of experience in US employee benefits administration, Bachelor’s degree in HR, Business, or related field preferred
