Senior Business Analyst- Service now -Platform/Integration

Join Takeda's digital transformation journey in Bengaluru, India. As a Senior Business Analyst - ServiceNow Platform, you'll connect business needs with advanced technical solutions and contribute to global impact and improvement.

Requirements

• 6+ years of experience as a Business Analyst, with at least 4 years focused on ServiceNow Platform, Integrations and multiple products
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Experience working in Agile/Scrum delivery models
• Exposure to integrations, reporting, and analytics within ServiceNow
• Awareness of ServiceNow platform architecture and common configuration elements
• Ability to assess feasibility of requirements against OOB features vs. Customization
• Strong understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI

Benefits

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs including annual health screening, weekly health sessions for employees
• Employee Assistance Program
• 5 days of leave every year for Voluntary Service in addition to Humanitarian Leaves
• Broad Variety of Learning Platforms
• Diversity, Equity, and Inclusion Programs
• No Meeting Days
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)