Takeda

Senior Business Analyst- Service now -SecOps

Senior Business Analyst - ServiceNow SecOps at Takeda, Bengaluru. Lead vulnerability response, SecOps roadmap delivery, and AI-driven automation. Requires 5+ yrs BA/ServiceNow experience, certifications. Hybrid, competitive pay, wellness benefits.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Vulnerability Response

Job description

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Posted on:
 
October 27, 2025

Takeda is seeking a Senior Business Analyst to join their Innovation Capability Center in Bengaluru, India. The role will involve working on ServiceNow SecOps and Vulnerability Response domains, collaborating with cross-functional teams, and delivering user-centric solutions. The ideal candidate will have a strong understanding of Security Operations and Vulnerability Response processes, experience with ServiceNow, and excellent communication and analytical skills.

Requirements

  • Drive delivery of SecOps roadmap
  • Stay current on cybersecurity trends and ServiceNow enhancements
  • Collaborate with cross-functional teams to translate security requirements into scalable, compliant ServiceNow solutions
  • Analyse vulnerability and event data to identify gaps, recommend process improvements, and accelerate remediation
  • Document business requirements, workflows, risks, and lessons learned to ensure transparency, audit readiness, and continuous improvement
  • Guide IT and security teams in optimizing and automating vulnerability response processes using ServiceNow and security APIs
  • Manage end-to-end implementation of the Vulnerability Response module
  • Ensure integrated operations between ServiceNow, vulnerability scanners, and threat intelligence tools for comprehensive response
  • Lead adoption of AI-driven automation for incident triage, threat enrichment, and remediation in vulnerability management
  • Partner with operations and compliance to resolve issues, ensure best practices, and validate regulatory compliance
  • Present demos, process enhancements, and recommendations to stakeholders to support security innovation
  • Mentor junior team members and analysts to advance skills and strengthen SecOps capabilities

Benefits

  • Competitive Salary + Performance Annual Bonus
  • Flexible work environment, including hybrid working
  • Comprehensive Healthcare Insurance Plans for self, spouse, and children
  • Group Term Life Insurance and Group Accident Insurance programs
  • Health & Wellness programs including annual health screening, weekly health sessions for employees
  • Employee Assistance Program
  • 5 days of leave every year for Voluntary Service in addition to Humanitarian Leaves
  • Broad Variety of Learning Platforms
  • Diversity, Equity, and Inclusion Programs
  • No Meeting Days
  • Reimbursements – Home Internet & Mobile Phone
  • Employee Referral Program
  • Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

Requirements Summary

5+ years of experience in business analysis and ServiceNow, Bachelor's degree in Computer Science or IT, ServiceNow certifications