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Reserve Bank of Australia
Senior Business Analyst
Senior Business Analyst at Reserve Bank of Australia, Sydney. ServiceNow ITSM expertise required. Manage CMDB, Service Catalogue, IT assets. 5+ years BA experience, data migration expertise, enterprise project delivery (Agile/Waterfall). Career growth, flexibility.
Direct Hire
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Configuration Management Database
IT Asset Management
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 8, 2025
We are looking for a Senior Business Analyst to join our POP Project for a 12 Month Fixed Term Salaried Contract. The role requires effective vendor management, internal stakeholder engagement, and delivering a Service Catalogue, Configuration Management Database (CMDB), and IT asset management.
Requirements
- Minimum of 5+ years’ experience as a Business Analyst, including 2–3 years working with ServiceNow (desirable) or a similar ITSM platform
- Deep expertise in delivering business analysis for large scale complex data migration projects
- Strong business analysis experience, knowledge and skillsets
- Proven track record of successful end to end project delivery experience (Agile/Waterfall) in large enterprise environments
- Exceptional interpersonal skills to collaborate, influence and partner effectively with key business and technical stakeholders
Benefits
- Development and career opportunities in a collaborative environment that supports growth, wellbeing and promotes flexibility
- Opportunity to work for an organisation that makes a difference to the people of Australia
Requirements Summary
Minimum 5 years' experience as a Business Analyst, deep expertise in delivering business analysis for large scale complex data migration projects, and strong business analysis experience
