Senior Business Analyst

Senior Business Analyst position supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The ideal candidate will be an expert in Agile methodologies, adept at translating complex business requirements into actionable Epics, Features, and User Stories. A strong background in eliciting, analyzing, and documenting requirements, coupled with hands-on experience leveraging and optimizing the ServiceNow platform, is essential.

Requirements

• 12+ years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)
• 5+ years of progressive experience as a Business Analyst, with at least 3 years focused on IT systems (hardware and software)
• 3+ years of hands-on experience working in an Agile development environment (Scrum, Kanban, SAFe)
• Active Secret Clearance
• Demonstrable experience with ServiceNow, including knowledge of ITSM, ITAM, and CMDB modules
• Exceptional analytical, problem-solving, and critical thinking skills
• Superior communication (written and verbal), presentation, and interpersonal skills
• Proficiency in requirement elicitation techniques (e.g., interviews, workshops, surveys, prototyping)
• Experience with process modeling tools (e.g., Visio)
• Strong understanding of the Software Development Life Cycle (SDLC) and IT infrastructure principles

Benefits

• Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits