EY

Senior Business Analyst ServiceNow - Insurance Technology Services

Join EY in Milano as a Senior Business Analyst in Insurance Technology Services. Leverage 2-3 years of ServiceNow experience (TPRM, IRM) to deliver innovative solutions.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Security Operations
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Third-Party Risk Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Third-Party Risk Management

Job description

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Posted on:
 
June 24, 2025

We are seeking a Senior Business Analyst to join our ServiceNow team in Insurance Technology Services. As a Senior Business Analyst, you will play a critical role in providing innovative solutions to our insurance sector clients.

Requirements

  • 2-3 years of practical experience with ServiceNow, particularly with TPRM, IRM, or other modules (e.g., ITSM, SecOps)
  • Basic knowledge of workflow configuration, scripting, integrations, and personalizations on ServiceNow
  • Knowledge of ITIL best practices

Benefits

  • Analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Team-working attitude
  • Ability to manage priorities and work in dynamic and challenging environments

Requirements Summary

2-3 years of ServiceNow experience, ITIL best practices, analytical and problem-solving skills