Job description

Posted on:
December 4, 2025
iTech AG is seeking a Senior Business Process Consultant to support federal customer by defining and optimizing security response processes using ServiceNow.
Requirements
- Conduct process discovery and future-state design sessions
- Guide customers through backlog development, story writing, and sprint readiness
- Recommend best-practice processes for threat handling, vulnerability management, escalation paths, and reporting
- Support integration strategies that unify data from security tools (SIEM, scanners, SOAR platforms)
- Ensure solutions support measurable security outcomes and compliance frameworks
Benefits
- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities
Requirements Summary
3-5 years of experience in security operations, vulnerability management, or process consulting, Bachelor's degree in a related field, and SecurityNow CSA and SecOps certifications