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ServiceNow
Senior Business Process Consultant, Platform (Federal)
Join ServiceNow as a Senior Business Process Consultant in Atlanta, GA. Leverage ServiceNow's AI solutions to drive business outcomes. Requires active Security Clearance, 5+ years consulting, and strong communication skills. Competitive salary and growth opportunities.
The Mothership
Senior
ServiceNow Role Type:
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Job description
Posted on:
August 25, 2025
ServiceNow is seeking a Senior Business Process Consultant for its Customer Excellence Group. The role focuses on guiding customers through the transition from business requirements to configuration, leveraging AI-enhanced platform solutions. The ideal candidate will be a process expert and strong communicator, able to drive business outcomes and solve complex challenges.
Requirements
- In active Security Clearance required
- At least five years of consulting experience for complex, global organizations
- Proven experience in defining and deploying future-state business processes
- Strong understanding of AI Models and Large Language Models (preferred)
- Solid experience in converting business requirements to configuration requirements
- Excellent communication skills
- Experience in providing Knowledge-Centered Service / Support
- Experience in analyzing and recommending strategies
- Strong interpersonal skills
Benefits
- Competitive salary
- Opportunities for growth and training
- Supportive and collaborative work environment
Requirements Summary
Active Security Clearance required, 5+ yrs consulting exp, global organizations, & AI/ML understanding. Must be able to define/deploy business processes & communicate effectively
