General Dynamics Information Technology

Senior Business Systems Analyst

Join General Dynamics Information Technology as a Senior Business Systems Analyst (Remote). Leverage ServiceNow for project success, requiring 10+ years of experience. Benefits include flexible work, medical plans, and paid leave.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 4, 2025

Seize your opportunity to make a personal impact as a Senior Business Systems Analyst supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

Requirements

  • 10 + years of related experience
  • Bachelor's degree in computer science or related technical discipline, preferred but not required
  • Strong business analysis skills
  • Ability to work in a fast-paced environment
  • Ability to adjust well in constantly changing environments
  • Stays calm and composed under stress
  • Effective at building strong business relationships across teams to ensure a positive customer experience and quality of software projects into Production
  • Strong written and verbal communication skills and proven ability to effectively work directly with customers, the executive leadership team, and technical staff
  • Effective liaison between business and technical teams
  • Strong facilitation skills to effectively lead discussions across multiple groups
  • Strong ability to guide development team activities from requirements to implementation in all aspects of a software development lifecycle with little supervision
  • Perform analysis to support the development and validation of requirements
  • Able to effectively translate business requirements/needs into detailed software requirements and support tasks utilizing Agile methodologies and setup of work management tools (like VersionOne)
  • Able to communicate technical information to others, expressing facts or ideas clearly, orally or in writing, when answering questions, giving directions, and providing information, individually or in groups
  • Microsoft Office with strong skills in PowerPoint, Project, and Excel
  • Working knowledge of the following: Change Management and Configuration Management (ServiceNow, etc.), VersionOne tool to setup and track projects utilizing Agile methodologies, Application Lifecycle Management (ALM), Knowledge/experience with SDLC practices, Technical writing, IT documentation
  • Security Clearance Level: Ability to achieve a Public Trust clearance - the security clearance for this program requires the selected candidate to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days

Benefits

  • Medical plan options, some with Health Savings Accounts
  • Dental plan options
  • Vision plan
  • 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
  • Full flex work weeks where possible
  • Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
  • 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year
  • Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
  • Short and long-term disability benefits
  • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Requirements Summary

10+ years of experience analyzing business requirements and developing business requirements