Senior Business Systems Analyst - ServiceNow

Opportunity to take on a senior BSA role responsible for analysis and testing activities on medium to large size projects, with a focus on the ServiceNow platform.

Requirements

• Relevant college, university, or post-graduate degree in Computer Science or Business Analysis.
• Minimum 5 years ServiceNow Platform experience as a BSA or QA.
• Experience with ITIL best practices and procedures.
• Experience with QA software tools for defect management, regression, performance, and automated testing.
• Experience in requirements planning and prioritization including stakeholder analysis and effort estimation, requirements elicitation techniques such as Document analysis, Interviews, Facilitated Workshops, Observation, Prototyping, Focus groups, Surveys.
• Proven experience with various project delivery methodologies such as Waterfall, Iterative and/or Agile.

Benefits

• Comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.