ServiceNow

Senior Community Content Strategist

Join ServiceNow in Santa Clara as a Senior Community Content Strategist. Leverage your 10+ years in B2B SaaS to drive engagement and growth using data-driven content strategies. Benefits include health plans, 401(k), and flexible time off.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 22, 2025

ServiceNow is seeking a Senior Community Content Strategist to lead their community around enterprise content. This role will focus on creating content that encourages engagement, builds community, and drives growth, moving from passive to active participants. The ideal candidate will be a storyteller with a data-driven mindset.

Requirements

  • 10+ years building content strategies in B2B SaaS or tech
  • Proven chops designing and executing multi-channel, persona-driven content
  • Fluency in AI
  • Strategic + scrappy mindset
  • Data-driven instincts
  • Creative fearlessness

Benefits

  • Health plans
  • 401(k) Plan
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs

Requirements Summary

10+ yrs in B2B SaaS content strategy. Strong experience designing multi-channel content. Fluency with AI a plus