GovCIO

Senior Configuration Management Systems Analyst

Join GovCIO in Doral, FL as a Senior Configuration Management Systems Analyst. Leverage ServiceNow for IT infrastructure management, mentoring, and process improvement.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Configuration Management Database
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
July 23, 2025

GovCIO is seeking a motivated, career and customer-oriented Configuration Management Systems Analyst III (Senior) to join our team in Doral, FL. The position involves maintaining the integrity and accuracy of an organization's IT infrastructure and service information, leading and mentoring junior team members, and implementing process improvements.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related scientific or technical discipline
  • Minimum 8+ years of relevant experience
  • Strong understanding of ITIL-informed best practices, particularly in the areas of configuration management, change management, and incident management
  • Experience with CMDB tools and technologies (e.g., ServiceNow, BMC Atrium)
  • Proficiency in scripting languages (e.g., Python, PowerShell)

Benefits

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform, to include certification preparation content
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Requirements Summary

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field and 8+ years of relevant experience