We're looking for a ServiceNow – Senior Consultant to join our rapidly expanding Technology Consulting team. As a technology consulting professional, you'll help businesses realize the value they can gain from their IT investments — supporting strategy and being a key growth driver.
Requirements
- A good understanding of the ServiceNow platform and how it can support a client's digital strategy – focus on Risk, Customer workflows and IT Operations.
- The desire and eagerness to learn and grow your career within the consulting industry
- Have a technical mindset with a keen focus on problem solving and the provision of high-quality documentation
- A customer-focused approach to work demonstrated by using a deep understanding a client's environment and supporting the project team to tailor improvement strategies and transformative opportunities precisely to their specific circumstances.
- The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds
- An awareness of the financial, resourcing, planning, risk, and quality aspects required to deliver a successful client technology program.
- Bilinguals – Arabic and English
- ServiceNow development / configuration hands-on experience
- Pervious relevant work experience in Consulting or Industry roles involved in ServiceNow operations, management, and projects
- Formal ServiceNow certifications (CSA, CAD, ITSM, ITOM...etc.)
- Experience with ServiceNow capabilities - IT, Risk, Cyber, Global Business Services, HR, and financial management
- Experience gained in a client-facing environment
- Knowledge of presentation tools and good presentation skills
- Effective communication skills – written and oral, virtual, and face-to-face
- Project Management skills
- Knowledge of the business processes supported by ServiceNow
- Been involved in pre-sales and sales activities
Benefits
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.