AHEAD

Senior Consultant, Intelligent Ops

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 4, 2025

AHEAD is seeking a Senior Consultant in Intelligent Operations to provide strategic guidance, drive business growth, and deliver exceptional client service. The role involves optimizing customer operations, utilizing platforms like ServiceNow, Dynatrace, and Tanium, and collaborating with cross-functional teams. The ideal candidate will have strong leadership skills and an understanding of complex business challenges.

Requirements

  • Build and maintain strong relationships with key clients.
  • Own and manage key workstreams within large-scale consulting engagements.
  • Document current state business processes and operating models.
  • Develop and present high-impact recommendations and reports.
  • Lead organizational change management workstreams.
  • Support business development efforts.
  • Mentor and develop junior team members.

Requirements Summary

Bachelor's degree in related field. 8+ years of management consulting experience. Strong ServiceNow & Lean Six Sigma skills, along with leadership abilities