Senior Customer Success Manager - Enterprise Industries

We are seeking a Senior Customer Success Manager to join our team. As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment.

Requirements

• 8+ years of experience working in a technology-driven, consultative environment
• Strong knowledge of ServiceNow or similar SaaS platforms
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Proven Customer Success Track Record
• Strong interpersonal skills with a proven ability to build and maintain relationships with senior customer stakeholders

Benefits

• Comprehensive benefits package
• Opportunities for professional growth and development
• Competitive salary