+ Senior Customer Tech Support Specialist (Help Desk) +

Provide expert-level troubleshooting for hardware, software, and network issues, resolve complex technical problems, and support users on the Corporate Research, Development, Test and Evaluation (RDT&E) Network and other designated systems.

Requirements

• 6 years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy
• IT Level 1 with a T5/T5R investigation with a CWF designation at the IAT III level or 411 Work Role Code with the proficiency level of Advanced
• Secret clearance or higher

Benefits

• Paid time off
• Health insurance
• Retirement plan