KPMG Global Services

Senior

Join KPMG Global Services in Bangalore as a Senior ServiceNow GDN Consultant. Leverage ITSM skills to develop solutions on the ServiceNow platform.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 25, 2025

The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond, with a focus on ITSM and other modules, and requiring strong hands-on experience with ServiceNow implementation or development.

Requirements

  • Prior working experience in ServiceNow tool
  • Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module
  • Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.)
  • ServiceNow upgrade hands-on
  • Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process

Benefits

  • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work
  • Ability to work under pressure and handle crunched timelines
  • Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module

Requirements Summary

Prior ServiceNow experience, strong hands-on experience with ServiceNow implementation or development, and knowledge in Web Technologies required