The Senior Data Centre Operations Analyst will oversee the day-to-day operations of data centres, ensuring the smooth functioning of critical infrastructure. This includes capacity deployment, budgets, vendor management, and cross-organizational collaboration. The ideal candidate will have a Bachelor's Degree in Computer Science, Engineering, or a related IT field, and 3+ years of experience in data centre operations.
Requirements
- Bachelor's Degree in Computer Science, Engineering, or a related IT field
- 3+ years of experience in data centre operations
- Extensive experience in installing, monitoring, and maintaining data center IT equipment
- Experience in managing vendors in a data centre environment
- Hands-on experience in hardware break-fix with servers and network appliances
- Working knowledge of networking/server architecture and hardware
- Strong focus on process orientation and experience in developing processes
- Strong analytical skills with the ability to multi-task several issues
- Proven ability to function independently in ambiguous situations with a record of success
- Excellent communication, customer focus, problem-solving, conflict management, time management and interpersonal skills required
- Dedicated to ongoing professional development, skill enhancement, and fulfilling all necessary on-the-job training requirements
- Fully compliant with all physical security procedures and policies
- Local Language
- Open to travel domestically and internationally
- Experience in building new data center sites
- Taking ownership of all the ongoing responsibilities in the Data Centre
- Excellent General documentation skills with particular emphasis on technical processes and standards
- Proven ability to work with cross-functional teams in highly technical, multi-disciplined projects
- Technical understanding of data centre facilities and infrastructure including power, HVAC, structured cabling, rack management and security is a plus
- Knowledge and experience in ITIL process methodologies, CCNA, CompTIA Hardware is a plus
- Experience with CISCO, Juniper and other commodity networking devices
Benefits