ServiceNow

Senior Data Center Operations Analyst

Join ServiceNow in Seoul as a Senior Data Center Operations Analyst. Oversee data center operations, manage vendors, and enhance IT processes. Requires 3+ years in data centers and a relevant degree. Benefits not specified.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 13, 2025

The Senior Data Centre Operations Analyst will oversee the day-to-day operations of data centres, ensuring the smooth functioning of critical infrastructure. This includes capacity deployment, budgets, vendor management, and cross-organizational collaboration. The ideal candidate will have a Bachelor's Degree in Computer Science, Engineering, or a related IT field, and 3+ years of experience in data centre operations.

Requirements

  • Bachelor's Degree in Computer Science, Engineering, or a related IT field
  • 3+ years of experience in data centre operations
  • Extensive experience in installing, monitoring, and maintaining data center IT equipment
  • Experience in managing vendors in a data centre environment
  • Hands-on experience in hardware break-fix with servers and network appliances
  • Working knowledge of networking/server architecture and hardware
  • Strong focus on process orientation and experience in developing processes
  • Strong analytical skills with the ability to multi-task several issues
  • Proven ability to function independently in ambiguous situations with a record of success
  • Excellent communication, customer focus, problem-solving, conflict management, time management and interpersonal skills required
  • Dedicated to ongoing professional development, skill enhancement, and fulfilling all necessary on-the-job training requirements
  • Fully compliant with all physical security procedures and policies
  • Local Language
  • Open to travel domestically and internationally
  • Experience in building new data center sites
  • Taking ownership of all the ongoing responsibilities in the Data Centre
  • Excellent General documentation skills with particular emphasis on technical processes and standards
  • Proven ability to work with cross-functional teams in highly technical, multi-disciplined projects
  • Technical understanding of data centre facilities and infrastructure including power, HVAC, structured cabling, rack management and security is a plus
  • Knowledge and experience in ITIL process methodologies, CCNA, CompTIA Hardware is a plus
  • Experience with CISCO, Juniper and other commodity networking devices

Benefits

  • Benefits not specified

Requirements Summary

3+ years of experience in data centre operations, Bachelor's Degree in Computer Science, Engineering, or a related IT field, hands-on experience in hardware break-fix with servers and network appliances