Long View Systems

Senior Deskside Consultant

Join Long View Systems as a Senior Deskside Consultant in Houston, TX. Leverage ServiceNow skills to provide IT support, configure systems, and troubleshoot.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
August 6, 2025

Long View is seeking a Senior Deskside Consultant to work on-site at a client location in Houston, TX. The role involves providing technical support to end-users, configuring and deploying computer hardware and software, and troubleshooting issues.

Requirements

  • 5+ years of related IT experience
  • Knowledge of server operations, infrastructure, web interfaces, and remote access tools
  • Experience supporting Microsoft environments in a deskside support role
  • ITIL Incident Management understanding
  • Ability to diagnose, research and solve technical and data issues independently
  • Ability to work with ServiceNOW
  • Knowledge of network security practices and anti-virus programs
  • Excellent problem-solving and multitasking skills

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Group Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Dental
  • Vision

Requirements Summary

5+ years of IT experience, knowledge of server operations, experience with Microsoft environments, ITIL Incident Management understanding, and excellent problem-solving skills