Senior Deskside Consultant

Long View is looking for an upbeat and proactive Senior Deskside Consultant to work on-site at a client location in Houston, TX. The role involves supporting end users with queries related to software, hardware, and computing platforms.

Requirements

• 5+ years of related IT experience
• Knowledge of server operations, infrastructure, web interfaces, and remote access tools
• Experience supporting Microsoft environments in a deskside support role
• Experience with Microsoft Office 2010 / 2013 / O365, Windows/Linux/Mac OS environments, Remote support, PC/printer hardware / VPN / Citrix, Active Directory, Supporting mobile devices
• ITIL Incident Management understanding
• Ability to diagnose, research and solve technical and data issues independently
• Ability to work with ServiceNOW
• Knowledge of network security practices and anti-virus programs
• Excellent problem-solving and multitasking skills

Benefits

• Comprehensive benefits package to eligible, full-time employees
• Group life insurance
• Accidental death & dismemberment insurance
• Short-term disability
• Long-term disability
• Medical/prescription insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts
• Accident insurance
• Critical illness insurance
• Supplemental life insurance