Senior Deskside Consultant

We are looking for an upbeat and proactive Senior Deskside Consultant for a client site in Houston, TX. The role involves working with end users, configuring and supporting computer equipment, and monitoring desktop infrastructure.

Requirements

• 5+ years of related IT experience
• Knowledge of server operations, infrastructure, web interfaces, and remote access tools
• Experience supporting Microsoft environments in a deskside support role
• Experience with Microsoft Office 2010 / 2013 / O365, Windows/Linux/Mac OS environments, Remote support, PC/printer hardware / VPN / Citrix, Active Directory, Supporting mobile devices
• ITIL Incident Management understanding
• Ability to diagnose, research and solve technical and data issues independently
• Ability to work with ServiceNOW
• Knowledge of network security practices and anti-virus programs
• Excellent problem-solving and multitasking skills

Benefits

• Comprehensive benefits package
• Medical/prescription, dental, vision
• Group life insurance, accidental death & dismemberment insurance, short-term disability, and long-term disability
• Supplemental life insurance, Flexible Spending Accounts, accident insurance, and critical illness insurance