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Latitude Inc
Senior Desktop Support Specialist
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 15, 2025
We are seeking a skilled and motivated Senior Desktop Support Specialist to join our team. In this role, you will provide advanced IT support and troubleshooting for end-users, ensuring the smooth operation of desktop systems, applications, and network connections with a focus on security and efficiency. The position requires a proactive problem-solver with excellent communication skills and a strong technical background.
Requirements
- Security+ CE Certification
- 3+ years of IT support experience in a desktop support or similar role
- Strong knowledge of Windows operating systems, Office 365, and common IT support tools
- Experience with Active Directory, group policy management, and network troubleshooting
- Excellent problem-solving and customer service skills
Requirements Summary
Requires Security+ CE Certification, 3+ years of IT support, strong Windows and Office 365 knowledge, experience with Active Directory, and excellent problem-solving skills
