Senior Desktop Support Technician

ID 2254 addresses a Senior Desktop Support Technician role for Affinius Capital. The role focuses on providing advanced technical support for complex end-user computing issues, ensuring system stability, security, and efficiency. This position requires expertise in troubleshooting, device management, and endpoint solutions like Microsoft Intune. It also includes managing user accounts and maintaining IT asset inventories.

Requirements

• Serve as a primary resource for advanced troubleshooting of technical issues.
• Manage and track support requests through ServiceNow.
• Configure, diagnose, and repair Windows and macOS laptops, desktops, and peripherals.
• Assist with Active Directory and Entra ID administration.
• Support Microsoft 365 applications and services.
• Perform device lifecycle management.
• Process Improvement and Technical Documentation.

Benefits

• Medical
• Dental
• Vision
• 401k
• Educational and professional designation assistance
• Casual dress attire