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ServiceNow
Senior Director Product Design
Join ServiceNow as a Senior Director of Product Design in Karnataka. Lead UX initiatives across ITSM, ITOM, and SPM. 12+ years in design required. Competitive salary and benefits.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
IT Operations Management
IT Service Management
Service Portal
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
September 3, 2025
ServiceNow is seeking a Senior Director of Product Design to lead and mentor a team in India, shaping the future of user experience for their platform. This leadership role focuses on driving UX vision, fostering cultural cohesion, and scaling product design initiatives across multiple product areas, including Strategic Portfolio Management (SPM), IT Service Management (ITSM), IT Operations Management (ITOM), and Security. The role involves directly managing and growing design leadership talent and collaborating with cross-functional teams.
Requirements
- 12+ years of experience in Product Design, UX, or related fields
- 5+ years leading and developing design teams
- Expertise in enterprise IT, ITOM, ITSM, and cybersecurity
- Strong storytelling, communication, and stakeholder management skills
Benefits
- Competitive salary
- Comprehensive benefits package
Requirements Summary
12+ years exp. in Product/UX. 5+ years team leadership. Expertise in enterprise IT & security. Strong communication skills
